Investing in vehicle diagnostic equipment is a significant decision, and ensuring you choose the right system for your needs is crucial. One of the best ways to make an informed decision is by having an on-site demonstration of the equipment before committing to a purchase.
Here’s why a demo is essential and what you should look for during the process.
Why You Need an On-Site Demonstration
Having an on-site demonstration is a smart move when considering new diagnostic equipment. It allows you to thoroughly assess whether a particular system is suitable for your workshop environment and vehicles. Choosing a supplier that offers a demo is a positive sign, indicating that they are confident in their equipment and willing to showcase its capabilities. On the other hand, if a supplier doesn’t provide demonstrations, you might want to look elsewhere.
Key Aspects to Evaluate During a Demo
During a demonstration, there are several critical factors to assess to ensure the equipment meets your expectations and requirements:
1. Build Quality
- Assess the durability of the system, including the PC and VCI link box.
- Consider how well the equipment will perform in a real workshop setting where robustness is essential.
2. Vehicle Connection and Compatibility
- Check whether the vehicle diagnostic equipment can connect to your fleet.
- Assess its actual coverage to ensure it supports the vehicles you work with.
- Verify that the equipment is easy to connect and integrates seamlessly with your systems.
3. Functionality and Features
- Determine what functionalities are available when plugging into your vehicles. Some systems say they cover a certain vehicle but might not actually have the functionality available when plugging in, so ensure that the system covers the vehicles it claims to support and has the necessary functions.
- Check how many different systems it connects to on a given vehicle.
- Verify if it provides OEM fault codes along with detailed descriptions of the faults.
- Look for troubleshooting steps that guide you through potential repairs.
- Evaluate the technical information available, such as wiring diagrams and component locations.
- Confirm whether the system can perform advanced functions like calibrations and programming.
4. Customer Service
- Use the demo as an opportunity to gauge how helpful and knowledgeable the company representative is.
- Their level of engagement and willingness to assist could be reflective of the company’s overall service quality.
5. Technical Support
- Check whether the company offers technical support beyond just IT assistance.
- Ensure they provide specific diagnostic support tailored to the system and vehicles you work with.
- Ask if they can supply additional technical data or repair information.
- Find out if their support centre is based in the UK or outsourced to another country.
Why Choose Eclipse?
At Eclipse, we understand the importance of making the right investment in diagnostic equipment. That’s why we offer a comprehensive on-site demonstration for our customers. Our experienced area sales managers will guide you through every aspect of our Jaltest Diagnostic Equipment, ensuring you have all the information you need to make a well-informed decision.
By experiencing the equipment first-hand, you can be confident that it meets your workshop’s needs and provides the necessary functionality to keep your fleet running efficiently.
If you’re considering Jaltest vehicle diagnostic equipment, contact us today to arrange a demo and see why Eclipse is the right choice for you.
